Terms of Use

Welcome to the website of I-care SRL and its affiliates (collectively referred to as «I-care,» «we,» «us,» or «our»).

Definitions

Throughout these Terms of Use, the following terms shall have the meanings defined below:

«Account» means a registered user profile created to access certain services or features on the Site.

«Client» means any person or entity that uses the Site or its services.

«Content» means all elements of the Site including source code, databases, functionality, software, website design, audio, video, text, photographs, and graphics.

“I-care SRL” means Industrial Consulting Automation Research Engineering SRL, in short I-care SRL, a company established under the laws of Belgium, having its registered office at 18 rue René Descartes, 7000 Mons, Belgium, registered with the Crossroad Bank for Enterprises under number 0867.368.951.

«Marks» means the trademarks, service marks, and logos displayed on the Site.

«Site» means any I-care website or online service where these Terms of Use are posted.

«Software» means any downloadable software, including all related files, images, and accompanying data offered through the Site.

«Third-Party Content» means links to third-party websites, third-party applications, or user-submitted content that may be accessible through the Site.

«User Submissions» means any content submitted by users for public viewing, including but not limited to message board posts, chat messages, comments, or forum contributions.

Acceptance of Terms

These Terms of Use govern your access to and use of the Site. By accessing or using the Site, you acknowledge and agree to these Terms of Use. If you are a minor in your country of residence, we recommend reviewing these terms with a parent or guardian.

The content provided on the Site is not intended for distribution or use in any jurisdiction or country where such actions would violate laws or regulations or require us to meet specific registration requirements. If you choose to access the Site from a different location, you do so at your own discretion and are solely responsible for complying with local laws, where applicable.

We reserve the right to modify these Terms of Use at any time by updating this page. If significant changes are made, we will notify registered users via email. Your continued use of the Site after updates are posted signifies your acceptance of the revised terms. We encourage you to review this page periodically for any updates.

Certain services or features on the Site may be subject to additional or separate terms. These terms will be provided alongside the relevant service or feature and will take precedence over these Terms of Use in case of a conflict.

Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Site. Please review our Privacy Policy at www.icareweb.com/privacy-policy to understand our practices.

By using the Site, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and disclosure of your personal information as described therein. The Privacy Policy is incorporated into and forms an integral part of these Terms of Use.

If you have any questions about our privacy practices or wish to exercise your data protection rights, please contact us at [email protected].

Rules of Conduct

Your behavior on the Site is your responsibility. By accessing or using the Site, you agree to follow these Rules of Conduct.

Respect Others. Do not harass, abuse, or threaten others. Promoting violence, terrorism, sexual assault, or similar harmful activities is strictly prohibited.
Follow the Law. Your use of the Site must comply with all applicable laws. Do not defame others, infringe on intellectual property rights, or violate anyone’s right to privacy.
Keep Content Appropriate. Posting obscene, profane, or inappropriate material, including pornography, nudity, or explicit descriptions of activities, is not allowed.
No Hate Speech. Content that targets individuals or groups based on race, ethnicity, national origin, religion, disability, serious illness, or similar characteristics is strictly prohibited.
No Unapproved Advertising. Unless you have prior written consent from I-care, you may not use the Site for commercial purposes, advertisements, or promotions, whether for profit or not.
Avoid Fraud and Deception. Using the Site for fraudulent or misleading activities is not permitted.
No Spam or Malicious Activity. You must not engage in any actions that could overload, damage, or compromise I-care’s servers or networks, or interfere with other users’ ability to access and enjoy the Site.
Do Not Impersonate Others. Pretending to be someone else or falsely representing an individual or organization without authorization is prohibited.

If you violate these Rules of Conduct or otherwise breach these Terms of Use, we reserve the right to take appropriate action as outlined in the Enforcement of These Terms of Use section.

Your Account

Certain services on the Site may require you to create an account to participate or access additional benefits. By registering, you agree to provide and maintain accurate, current, and complete information as requested during the sign-up process. Sharing your account credentials with third parties is strictly prohibited.

If you become aware of any unauthorized use of your username, password, or other account details, or if you suspect a security breach related to the Site, you must notify us promptly at [email protected].

Please note that if your account remains inactive for an extended period, we may delete your account and any associated data.

Enforcement of these Terms of Use

To uphold these Terms of Use, we may take the following actions:

Remove or decline to publish user-submitted content that violates our Rules of Conduct.
Restrict the visibility or distribution of certain user-generated content.
Take measures outlined in our Copyright Policy (see here below).
Suspend or terminate user accounts, which may result in loss of access to subscription services without a refund (see here below).
Pursue legal action in response to violations of these Terms of Use.

While we strive to enforce these Terms of Use consistently to maintain a safe and respectful online environment, we do not assume any legal obligation to moderate user-submitted content, to the fullest extent permitted by applicable law.

Account Suspension and Termination

Grounds for Account Actions

We may suspend or terminate your account for the following reasons: (i) violation of our Rules of Conduct; (ii) breach of these Terms of Use; (iii) engaging in copyright infringement; (iv) providing false or misleading account information; (v) extended period of account inactivity; (vi) using the Site for unauthorized commercial purposes; (vii) engaging in fraudulent or illegal activities; and/or (viii) multiple or repeated violations of any terms or policies.

Types of Account Actions

Depending on the nature and severity of the violation, we may take any of the following actions: issue a warning; temporarily restrict account features; temporarily suspend the account; permanently terminate the account; and/or remove or restrict access to specific content.

Notification Process

When we take any of the above actions, we will notify you via email at your registered email address, together with providing a detailed explanation of the reason for our action, specifying which rule or term was violated, and including the date and nature of the violation.

Appeal Process

If you believe the action taken against your account was incorrect, you may appeal the decision by submitting an appeal through our internal complaint-handling system within 30 days of notification. When doing so, you should provide any relevant evidence supporting your appeal, and follow the specific appeal instructions provided in the notification email.

Consequences of Account Termination

Upon account termination, you will immediately lose access to all subscription services. No refunds will be provided for any unused portion of paid services. Furthermore, you may lose access to all account data and content. You will not be allowed to create new accounts without our express permission.

Account Reactivation

Suspended accounts may be eligible for reactivation if the violation has been adequately addressed, you have completed any required corrective actions, the suspension period has expired, and you agree to comply with all terms and conditions going forward.

Contact Information

For questions about account actions or to submit additional information, contact us at [email protected].

Limitation of Liability and Indemnity

Disclaimer of Warranties

I-care provides reports and findings through its graphical interface based on information supplied by the Client. The Client is solely responsible for interpreting and acting upon these reports and findings. It is their responsibility to assess the information, take necessary actions, and implement any required maintenance protocols or corrective measures. Unless I-care is found to have breached its obligations under the agreement with the Client, neither I-care nor its personnel or subcontractors will be liable to the Client (or any third party) for any decisions or actions taken—or not taken—based on these reports, nor for any inaccuracies resulting from unclear, incorrect, incomplete, or misleading information provided by the Client.

I-care does not guarantee that the Site will function without errors or that its servers are free from viruses or other harmful elements. If your use of the Site or its content leads to equipment repairs, replacements, or any loss of profits or data, I-care is not responsible for these costs.

The Site and its content are provided «as is» without any warranties of any kind. To the fullest extent permitted by law, I-care disclaims all warranties, including but not limited to:

Merchantability,
Non-infringement of proprietary or third-party rights

While I-care takes reasonable precautions to protect the information or data you submit through the Site, you acknowledge that internet transmissions are never entirely secure or private. Even encrypted messages or data could potentially be intercepted or read by others. By submitting such information, you do so at your own risk and release I-care from any liability related to its security or confidentiality.

Additionally, I-care is not responsible for any data charges you may incur while using any service or feature on the Site.

Disclaimer of certain damages

Your use of the Site is entirely at your own risk. If you are dissatisfied with any part of the Site, its content, services, features, or these Terms of Use, your only recourse is to stop using the Site.

I-CARE, INCLUDING ITS DIRECTORS, EMPLOYEES, AND AGENTS, SHALL NOT BE HELD LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES—INCLUDING LOST PROFITS, REVENUE, OR DATA—RESULTING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

UNDER NO CIRCUMSTANCES SHALL I-CARE, ITS LICENSORS, OR ANY THIRD PARTIES MENTIONED ON THE SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOSSES RESULTING FROM DATA LOSS OR BUSINESS INTERRUPTION. THIS APPLIES REGARDLESS OF THE LEGAL THEORY (WARRANTY, CONTRACT, TORT, ETC.) AND EVEN IF I-CARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not permit the exclusion or limitation of liability for gross negligence, personal injury, wrongful death, or incidental or consequential damages. If such exclusions are not allowed under the applicable laws, I-care’s liability will be limited to the maximum extent permitted by law.

In any case, I-care’s total liability for all claims—including those related to implied warranties—shall not exceed the greater of one thousand euros (€1000) or the total amount you paid I-care for services or features on the Site in the 12 months preceding your initial claim.

Third-Party Content and Links

The Site may include links to third-party websites, allow downloads of third-party applications, or display user-submitted content (collectively, «Third-Party Content»). These are provided solely for your convenience and do not constitute an endorsement by I-care.

I-care assumes no responsibility for Third-Party Content and makes no representations or warranties regarding the accuracy, reliability, or privacy practices of third-party websites or applications. If you choose to access, download, or interact with Third-Party Content, you do so entirely at your own risk.

Indemnity

By using the Site, you agree, to the extent permitted by law, to defend, indemnify, and hold harmless I-care, its officers, directors, employees, and agents from any claims, actions, or demands—including reasonable legal and accounting fees—arising from:

Your breach of these Terms of Use, or
Your violation of any law or the rights of a third party.

Intellectual Property Rights

Unless stated otherwise, the Site and all its elements—including source code, databases, functionality, software, website design, audio, video, text, photographs, and graphics (collectively, the «Content»)—are owned or licensed by us and are protected under copyright, trademark, and other intellectual property laws in Belgium, the European Union, and internationally. This also includes the trademarks, service marks, and logos displayed on the Site («Marks»).

The Content and Marks are provided «as is» for informational and personal use only. Unless expressly permitted in these Terms of Use, you may not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Site, Content, or Marks for commercial purposes without our prior written consent.

Your License to Access the Site

Access to the Site is granted on a temporary basis, with no guarantee of continued availability. Unless otherwise stated, you may use the Site and its Content—including text, graphics, images, audio, video, domain names, hypertext, and related designs—strictly for personal, non-commercial use.

Without I-care’s explicit written approval, you are not permitted to copy, reproduce, upload, post, publicly display, transmit, or distribute any part of the Site or its Content on any other platform, computer, server, or publication medium for commercial use.

User Submissions

The Site may allow users to submit content («User Submissions») for public viewing, such as in message boards, chats, comments, or forums.

By submitting content to the Site, you grant I-care a royalty-free, perpetual, irrevocable, and non-exclusive right to use, reproduce, modify, adapt, publish, translate, and distribute the material—either in whole or in part—worldwide. This license applies across all media and technologies, whether existing now or developed in the future, for the full duration of any applicable copyright or intellectual property rights.

You are solely responsible for any legal consequences arising from your submissions, including claims related to defamation, copyright infringement, proprietary rights violations, or other potential harm.

Feedback

Any feedback you provide through the Site will be treated as non-confidential, and I-care is free to use this information without restrictions.

Trademarks

The Marks displayed on the Site are owned by I-care or third parties. You are not permitted to use these Marks without prior written authorization from I-care or the respective third party.

If you wish to request permission to use I-care’s Content on your website, please contact us at [email protected].

Downloaded Software License

If the Site offers software for download and you choose to download it, the software—including all related files, images, and accompanying data (collectively, the «Software»)—is licensed to you by us or our third-party licensors solely for personal use. This license does not transfer ownership of the Software to you.

You are strictly prohibited from distributing, modifying, decompiling, reverse engineering, disassembling, or otherwise attempting to derive the source code of the Software.

Unless expressly stated otherwise, I-care disclaims all warranties related to the Software, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement, whether express, implied, or statutory.

To the fullest extent allowed by law, I-care shall not be liable for:

Any errors, inaccuracies, or failures within the Software.
Any loss or damage, including but not limited to indirect, incidental, special, exemplary, or consequential damages, resulting from the download or use of the Software.

Copyright Policy

I-care is committed to respecting the intellectual property rights of others. We reserve the right, at our discretion and when appropriate, to suspend or terminate the accounts of users who engage in copyright infringement or repeated violations.

If you need to submit a copyright infringement notification regarding content on an I-care Site (including User Submissions or other Content), besides following the applicable laws, your notification must include the following details:

A physical or electronic signature of the person authorized to act on behalf of the copyright owner.
Identification of the copyrighted work that has allegedly been infringed. If multiple works are affected, provide a representative list.
Identification of the infringing material and details sufficient to locate it on the Site.
Contact information for the complaining party, including a physical address, phone number, and email address (if available).
A statement of good faith affirming that the use of the copyrighted material is unauthorized.
A declaration of accuracy, made under penalty of perjury, confirming that the complainant is authorized to act on behalf of the copyright owner.

Failure to comply with all of these requirements may result in an invalid notification.

For copyright infringement claims, please contact at [email protected].

General

Export Control

The European Union, United States, and other countries regulate the export of products and information. You agree to comply with these restrictions and not to export or re-export the Site’s Content to any countries or individuals prohibited under applicable export control laws.

By downloading Content, you confirm that:

You are not located in a country where such export is prohibited.
You are not listed on any restricted party lists, including any European sanction list, the U.S. Commerce Department’s Table of Denial Orders or the U.S. Treasury Department’s list of Specially Designated Nationals.

You are responsible for ensuring compliance with the import, export, or re-export laws of your local jurisdiction.

Severability

If any provision of these Terms of Use is found to be invalid, void, unlawful, or unenforceable for any reason by any court or administrative body of competent jurisdiction, such provision shall be severed from these Terms of Use. The remaining provisions shall continue in full force and effect, and the invalid provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

No Waiver

Any failure on our side to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms of Use will be effective only if explicitly stated in writing and signed by an authorized representative of I-care.

Consent to Electronic Communications

By using the Site, you consent to receiving all communications from us electronically—either via email, messages, or postings on the Site. You agree that such electronic communications satisfy any legal requirement that a communication be in writing.

Contact

If you have a complaint or require further information, you may contact I-care by email at: [email protected].

Choice of Law – Dispute Resolution

All legal matters arising from or related to your use of the Site and these Terms of Use shall be governed by and interpreted in accordance with Belgian law, without regard to conflict of law principles.

By using the Site, you agree that any dispute, claim, or cause of action related to these Terms of Use shall be submitted to the exclusive jurisdiction of the courts of Brussels, Belgium. You irrevocably waive any objection to the venue of such proceedings and any claim that the proceedings have been brought in an inconvenient forum.

The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from application to these Terms of Use.