Global Reach, Local Touch: Consistent Asset Management Worldwide

Managing access across numerous global locations can feel overwhelming. The answer? I-care’s “think global, act local” approach, which provides consistent, high-quality maintenance tailored to each site.

Our work with a leading food industry partner covered nearly 60 locations and more than 20,000 machines. This evolutionary journey gave I-care the opportunity to create, adopt and refine our localized approach to worldwide reliability optimization.

The right partner is one who understands your global operations. By partnering with local teams and consolidating asset data into our cloud-based platform, I-care delivers real-time insights and benchmarking capabilities.

Seamless Global Coordination

Our partnership with this global leader started in Belgium and expanded to nearly five dozen locations, including challenging regions like West Africa. We discovered a way to act locally while thinking globally, which helped us harmonize maintenance practices across diverse sites and cultures.

I-care connects with your regional procurement teams and reliability experts weekly or monthly. These frequent connections ensure a clear, up-to-date view of your assets’ health. 

In parallel, our technical account managers maintain fluid communication and escalate issues that site teams might miss.

In addition to identifying and tackling PdM issues on a single site, I-care’s customizable dashboards enable you to benchmark the performance of one facility or region and compare it to another site. You can use this capability to identify inconsistencies across your network of machinery and promote standardization.

Nothing Beats a Local Touch

Many vendors rely on non-local staff. While I-care’s global team can and will travel anywhere necessary to get the job done, we also hire locally in regions like APAC, Europe and the U.S. Because local teams know the culture and language, they can build long lasting relationships with your staff.

For example, our local experts in West Africa and Indonesia deliver predictive maintenance and utility investigations tailored to each site’s needs. This approach cuts travel costs and boosts efficiency. The result? Clients save money while maintaining optimal uptime and high-quality service.

Consistent Data That Brings It All Together

Why don’t other vendors rely on locals? Simple: They don’t have the available resources to pull it off with the same level of efficiency and visibility.

Juggling multiple vendors with different methods is a headache. I-care’s standardized framework covers several areas of concern, including the following:

  • Vibration
  • Lubrication
  • Temperature
  • Predictive maintenance
  • Online monitoring 

Our holistic approach brings together local teams and ensures consistency in data and reporting across all sites. Our dashboards let you benchmark performance, spot trends and prioritize investments. With thousands of sensors deployed and more on the way, you get real-time insights that simplify decision-making and streamline operations. 

Perhaps most importantly, your local teams have more time to plan for and address maintenance issues. Our approach frees you from the vicious reactive cycle and allows you to fix small problems before they become disruptive ones.

Scaling With Your Needs

Whether you manage a single factory or a worldwide network, I-care can deliver reliable, cost-effective solutions. Ready to bring consistency to your global operations? Connect with us today to make it happen.


This article contributed by Maxime Limbourg, VP Marketing