Description
Whether you’re just starting out or you have a fully developed maintenance program, seeing any sort of growth and success can’t happen without understanding key performance indicators.
- “In its simplest form, a KPI is a type of performance measurement that helps
you understand how your organization or department is performing. A good
KPI should act as a compass, helping you and your team understand whether
you’re taking the right path toward your strategic goals.”
Recommended audience
- Operation managers
- Maintenance managers
- Teamleaders
- Continuous improvement coaches
- Reliability and maintenance engineers
You will learn
In this training, we’ll help you understand KPI development so you can prove the value of
maintenance in your organization. You will receive a full set of useful KPIs and you will
understand when and why you should use them.
If you don’t know your KPIs, you can’t know if your effort is getting a positive ROI, and that’s what leaders use to gauge whether your maintenance program should receive more or less investment. Key performance indicators are absolutely necessary for every maintenance manager.
Table of Content
- Introduction
- Why using KPI
- As a way to report actual situation
- As a way to induce change
- Balance Score Card
- Mission & Vision (Focus on Results)
- The Four quadrants
- Leading and Lagging KPI
- Characteristics of a KPI
- Lagging KPI
- maintenance costs
- asset performances
- capital needs
- compliance
- Leading KPI
- Work Execution Management (WEM)
- Defect Elimination Process
- Spare Parts Management
- Training & Skills
- QESH
- Reliability Program
- Reporting & Dashboarding
- Good practices
- Tools to help building a dashboard (pros and cons)
- Next steps
Course duration
1 day