Most maintenance solutions providers function in a pure vendor role. As such, they don’t understand your needs, nor do they lead with value.
I-care goes beyond the vendor role, which is evidenced by our decade-long collaboration with a global food industry leader. We served the client on multiple continents, providing solutions for nearly 60 locations and more than 20,000 assets.
Our focus is on delivering value and building trust through transparent interactions. Learn how I-care can fuel your success by becoming a true reliability partner.
How I-care Leads with Transparency
At I-care, we understand that some clients won’t fully embrace our recommendations until we’ve positioned ourselves as a transparent and trustworthy partner.
We’ve worked with this global food industry leader since 2016. Naturally, the client started with a pilot project. In this case, the project involved vibration monitoring in one of its Belgian facilities.
When issues arose, we addressed them openly. I-care provided clear action plans to prevent recurrence and facilitate meaningful improvements. After realizing quantifiable value through the pilot project, the client opted to expand its vibration monitoring program to several other nearby facilities. As a result of PdM success at several locations, the customer implemented the program globally.
Throughout the customer’s vibration monitoring expansion, I-care was diligent in explaining the process, the expected benefits of the effort and the issues being encountered. I-care’s transparency means you’ll never have to question where your money or resources are going.
Using High-Quality Data to Deliver Proven Results
Your operations rely on reliable data. That’s an area where I-care stands above traditional maintenance monitoring vendors.
Our partner challenged us and other vendors on data quality, and we consistently outperformed the rest of the field. More importantly, we used innovative wireless sensors that matched or exceeded the accuracy of the competition’s offline equipment.
To date, we’ve deployed more than 17,000 sensors for this client and have plans to reach the 25,000 threshold by late 2026.
Adopting our wireless sensors puts real-time insights at your fingertips. You can reduce costs by transitioning away from manual methods while keeping your machines running smoothly.
Acting as Your Extended Team
I-care isn’t just a service provider or a tech vendor. We’re an extension of your team.
Our technical account managers, both corporate and site-specific, will maintain close communication with your stakeholders. We focus on identifying and resolving issues before they become problematic disruptions.
Our dashboards provide regional teams with visibility into asset health so they can plan and perform maintenance months before it hurts the organization’s bottom line. You can also benchmark the performance of one facility against another to put your energy toward growth rather than maintenance.
Guiding Your Future Success
I-care doesn’t just respond to RFPs. We help you define what you need so we can deliver.
Our monitoring sensors, AI-powered PdM platform and worldwide expertise allow us to meet your evolving needs and promote continued success. Meanwhile, our objective recommendations empower you to make informed decisions.
Ready to partner with a team as invested in your future as you are? Connect with I-care today.
This article contributed by Maxime Limbourg, VP Marketing